Norqeviay Privacy Policy

Last Updated: September 3, 2026

At Norqeviay, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, safeguard, and disclose Personally Identifiable Information (PII) when you browse or make a purchase from https://norqeviay.com.

1. Information We Collect

We collect certain information to provide a secure, smooth, and dependable shopping experience and to process your jewelry and accessory orders accurately.

Information You Provide

When you:

• Place an order

• Create an account

• Subscribe to our email list

• Contact our customer support

We may collect personal information including:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment-related information (securely processed through third-party payment providers)

Automated Information

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Pages visited and interaction data

• Information collected through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for purposes including:

• Order Fulfillment: To process payments, prepare and ship orders, and provide order confirmations and tracking details

• Customer Support: To respond to questions and assist with order or product-related concerns

• Website Improvement: To understand how customers use our website and improve our products, collections, and services

• Marketing & Communication: If you choose to opt in, to send information about new jewelry, accessories, promotions, or special offers

• Security & Fraud Prevention: To help protect against unauthorized access, fraudulent transactions, or misuse

3. Data Protection & Security

We take reasonable measures to safeguard your personal information.

• Secure Transactions: Payment-related information is transmitted using Secure Socket Layer (SSL) technology

• No Card Storage: Norqeviay does not store your credit or debit card details on our servers

• Limited Access: Personal information is available only to authorized personnel who are required to keep it confidential

4. Third-Party Disclosure

Norqeviay does not sell, rent, or trade your Personally Identifiable Information to third parties for their own independent marketing purposes.

We may share limited information with trusted service providers that assist us with operating our website, processing payments, fulfilling orders, or delivering advertising, provided that they are required to appropriately protect the information.

Advertising & Analytics Partners

We may work with third-party advertising and analytics providers that use cookies, pixels, or similar technologies to deliver relevant advertisements and measure advertising performance.

These providers collect and process information according to their own privacy policies. You may manage or opt out of personalized advertising through the applicable platform settings or through your browser preferences.

5. Cookies Policy

Yes, we use cookies.

Cookies are small data files stored on your device that help improve website functionality and provide a smoother shopping experience.

We use cookies for:

• Essential Cookies: Necessary for core website functions such as shopping cart and checkout

• Analytics Cookies: Used to understand website activity and improve performance

• Marketing Cookies: Used by advertising partners to provide more relevant advertisements

For additional information about cookies used by Shopify, please visit:

https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings, although some website features may not operate properly as a result.

6. Third-Party Links

Our website may contain links to websites, platforms, or services operated by third parties. These third parties operate independently and maintain their own privacy policies. Norqeviay is not responsible for the content, security, or privacy practices of external websites.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

• Visitors may browse our website anonymously

• This Privacy Policy is accessible through a clearly displayed link on our website

• Any updates to this policy will be published on this page

8. Children’s Privacy (COPPA)

Norqeviay offers jewelry and fashion accessories and does not knowingly collect personal information from children under 13 years of age.

If you believe that a child under 13 has provided personal information through our website, please contact us promptly and we will take appropriate steps to delete that information.

9. Fair Information Practices & Data Breach Notification

In the unlikely event of a data breach, we will:

• Notify affected users by email within 7 business days

• Publish a notice on our website within 7 business days

10. CAN-SPAM Act Compliance

We collect email addresses to process orders and provide transaction-related notifications. If you voluntarily subscribe to our communications, we may also send promotional emails.

In accordance with the CAN-SPAM Act:

• We do not use deceptive subject lines or misleading sender information

• Promotional emails are clearly identified

• You may unsubscribe at any time using the link included in our emails

• All opt-out requests are processed promptly

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is collected, used, or protected, please contact us:

Company: EVRAIS (HongKong) Limited
Address: ROOM 701, UNIT 108, 7/F, TOWER B, NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG
Phone: (938) 201-0570
Email: support@norqeviay.com
Website: https://norqeviay.com